1. Introduction

This Privacy Policy (“Policy”) outlines the practices of Hooman Writers (“Company,” “we,” “us,” or “our”) regarding the collection, use, disclosure, and protection of personal data obtained from users (“you,” “your,” or “data subjects”) through our website and the academic support services we provide.

Hooman Writers offers educational and academic assistance services to clients across various jurisdictions. These services include, but are not limited to, assignment writing, dissertation and thesis consultation, research proposal development, essay editing, proofreading, case study assistance, and discipline-specific academic support in fields such as nursing, education, management, information technology, law, marketing, and business.

We acknowledge the sensitive and personal nature of the information shared with us and are committed to processing such data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other relevant international, national, or regional data privacy laws, to the extent applicable.

By accessing our website, submitting information through our contact forms, or engaging our services, you consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, you are advised not to use our website or services.

This Policy is intended to inform you of:

  • The types of data we collect and process;

  • The lawful bases and purposes for such processing;

  • Your rights as a data subject;

  • The steps we take to safeguard your personal data.

If you have any questions, concerns, or requests regarding this Policy or your personal data, please contact us using the details provided in Section 11 of this document.

2. Information We Collect

In the course of providing our services, Hooman Writers collects and processes various categories of personal data, either directly from you or automatically through your use of our website. All personal data is collected and processed in accordance with the principles of lawfulness, fairness, and transparency, as set out under applicable data protection laws.

2.1 Personal Data You Provide Voluntarily

When you interact with our website, submit an inquiry, register for an account, or engage our services, you may be required to provide the following categories of personal data:

  • Full name;

  • Email address;

  • Contact number (including country code);

  • Country of residence;

  • University or educational institution;

  • Academic level (e.g., undergraduate, postgraduate);

  • Subject area or discipline of interest;

  • Assignment briefs, instructions, and supporting academic materials (e.g., lecture notes, grading rubrics, formatting guidelines);

  • Any other information voluntarily submitted through forms, messaging platforms, or direct communication.

You may also provide sensitive academic files or data related to specific domains, such as nursing care plans, EYLF documentation, legal case summaries, IT source code, or proprietary research. By submitting such materials, you acknowledge and agree that they are necessary for the performance of the services you request and are provided with your full consent.

2.2 Automatically Collected Data

When you access or use our website, we may collect certain technical and usage-related data through cookies, analytics tools, and similar technologies. This may include:

  • Internet Protocol (IP) address;

  • Browser type and version;

  • Device type and operating system;

  • Time zone setting and location;

  • Referring URLs or exit pages;

  • Pages visited and time spent on each page;

  • Website interaction data (e.g., scrolls, clicks, bounce rate);

  • Session data and crash reports.

This data is collected to enhance website functionality, monitor performance, improve user experience, and ensure security.

2.3 Legal Basis for Collection

We collect and process your personal data based on one or more of the following lawful grounds:

  • Your explicit consent, where applicable (e.g., when you submit a contact form or opt in to receive marketing communications);

  • Performance of a contract, including pre-contractual measures taken at your request;

  • Compliance with legal obligations to which we are subject;

  • Legitimate interests pursued by Hooman Writers, provided such interests are not overridden by your fundamental rights and freedoms.

2.4 Consequences of Non-Disclosure

You are under no legal obligation to provide personal data to us; however, failure to provide certain information may result in our inability to deliver some or all of the requested services.

3. How We Use Your Information

Hooman Writers processes personal data solely for the purposes for which it was collected and in accordance with applicable data protection laws. We do not use your information for purposes that are incompatible with those disclosed in this Policy without obtaining your prior consent.

3.1 Primary Purposes of Processing

The personal data we collect is used for the following lawful and legitimate business purposes:

  • To facilitate the delivery of academic support services, including but not limited to assignment writing, proofreading, editing, research consultation, and discipline-specific academic tasks;

  • To match you with appropriate subject-matter experts based on your academic requirements and preferences;

  • To process and confirm service requests, provide price quotes, and establish contractual terms;

  • To communicate with you regarding your orders, including confirmations, clarifications, status updates, draft approvals, and post-delivery revisions;

  • To provide customer support and address any inquiries, complaints, or disputes.

3.2 Ancillary Purposes

Where permitted by law and subject to your preferences, we may also use your information:

  • To send administrative or service-related messages (e.g., policy changes, system alerts);

  • To deliver promotional content, academic tips, offers, and newsletters (only where prior opt-in consent has been obtained, in jurisdictions where such consent is required);

  • To monitor and improve the functionality, security, and performance of our website and services;

  • To conduct internal analytics, including tracking usage patterns and service delivery metrics.

3.3 Restrictions on Use

We do not use your personal data for any of the following:

  • Unsolicited third-party marketing;

  • Automated decision-making or profiling that produces legal or similarly significant effects;

  • Resale or commercial exploitation by external advertisers.

All data usage is limited to the scope necessary for performance of our services, compliance with legal obligations, or legitimate interests pursued by Hooman Writers, provided that such interests do not override your rights as a data subject.

4. Cookies and Tracking Technologies

In order to enhance the functionality, performance, and user experience of our website, Hooman Writers employs cookies and similar tracking technologies. This section provides detailed information regarding the types of technologies we use, the purposes for which they are deployed, and the options available to you as a user to manage or disable them.

4.1 Definition of Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. These files store certain information about your interaction with the site, which can be accessed by the server during your current or future visits.

Tracking technologies may also include web beacons, pixel tags, device fingerprinting, and scripts that collect and analyze data about user behavior, browser settings, or device configurations.

4.2 Types of Cookies Used

We may use the following categories of cookies on our website:

  • Strictly Necessary Cookies: These cookies are essential for the operation of the website and cannot be disabled. They enable core functionalities such as secure login, form submissions, and navigation.

  • Performance and Analytics Cookies: These cookies collect aggregated, non-personally identifiable data on how users interact with the website (e.g., page views, session duration, error reports) to help us improve functionality and user experience.

  • Functionality Cookies: These cookies allow the website to remember your preferences (such as language selection or region) and provide enhanced, personalized features.

  • Third-Party Cookies: We may use third-party service providers, such as Google Analytics, to collect statistical data about site traffic and user behavior. These third parties may use their own cookies in accordance with their respective privacy policies.

4.3 Legal Basis for Use

The use of non-essential cookies (e.g., analytics or marketing cookies) is based on your prior informed consent, in compliance with applicable cookie and privacy regulations, such as the ePrivacy Directive (EU) and the California Consumer Privacy Act (CCPA).

Strictly necessary cookies are deployed without consent as they are required for the legitimate functioning of the website.

4.4 Managing Cookies

You retain full control over the use of cookies and can manage your preferences in the following ways:

  • By modifying your browser settings to refuse all or some cookies;

  • By clearing cookies already stored on your device;

  • By using browser add-ons or opt-out tools offered by analytics providers (e.g., the Google Analytics Opt-out Browser Add-on).

Please note that disabling certain cookies may affect your ability to use some features of the website or degrade its performance.

By continuing to use our website without adjusting your cookie preferences, you consent to the use of cookies as outlined in this Policy.

5. Information Sharing and Disclosure

Hooman Writers is committed to maintaining the confidentiality and integrity of your personal data. We do not sell, rent, lease, or otherwise disclose your personal information to unaffiliated third parties for marketing or commercial purposes. Disclosure is limited to what is strictly necessary for the fulfillment of our contractual obligations, legal compliance, or legitimate business operations, as detailed below.

5.1 Internal Access and Confidentiality

Your data may be accessed internally by authorized personnel, including but not limited to academic consultants, subject-matter experts, editors, quality assurance specialists, and customer support representatives, solely for the purpose of delivering the services you have requested. All personnel are contractually bound by confidentiality obligations and trained in data protection protocols.

5.2 Third-Party Service Providers

We may engage third-party data processors to assist with specific operational tasks, such as:

  • Web hosting and cloud infrastructure services;

  • Secure payment processing platforms;

  • Data analytics and performance monitoring tools;

  • Communication or messaging platforms (e.g., WhatsApp, email service providers).

These third parties are contractually obligated to handle personal data in accordance with applicable data protection laws and are prohibited from using such data for any purpose other than that expressly authorized by Hooman Writers.

5.3 Legal Disclosures

We may disclose personal data where required to do so by applicable law, regulation, legal process, or governmental request, including but not limited to:

  • Compliance with lawful subpoenas or court orders;

  • Cooperation with regulators or law enforcement agencies;

  • Protection of our legal rights, safety, or property;

  • Enforcement of contractual obligations or terms of use.

Where permitted, we will notify affected users of such disclosures unless legally prohibited from doing so.

5.4 Data Minimization and Purpose Limitation

We only disclose the minimum amount of personal data necessary to fulfill the stated purpose of the disclosure. Under no circumstances will your academic content (e.g., assignment briefs, completed work) be shared with third parties unrelated to the provision of services, unless explicitly authorized by you or required by law.

5.5 No Public Disclosure

We do not publish, distribute, or otherwise disclose your personal or academic information to any public platforms, institutional databases, or search engines. All submissions and academic files remain private and protected at all times.

6. Data Retention

Hooman Writers retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, including the performance of our contractual obligations, the resolution of disputes, the enforcement of our agreements, and compliance with applicable legal or regulatory requirements.

6.1 Retention Periods

The specific duration for which we retain different categories of data is outlined below:

  • User Account and Contact Information (e.g., name, email, contact number): retained for up to 24 months from the date of last activity or service interaction, unless earlier deletion is requested;

  • Academic Files and Service-Related Documents (e.g., assignment briefs, completed orders, correspondence): retained for a period of 12 to 24 months, to support revisions, reorders, or related services;

  • Technical and Analytics Data: retained in anonymized or pseudonymized form for up to 36 months, for internal performance analysis and service optimization;

  • Customer Support Records and Complaints: retained for a period of up to 24 months, or longer if required for dispute resolution or legal defense.

We reserve the right to retain certain data in anonymized or aggregated form for statistical or research purposes, provided such data does not identify any individual user.

6.2 Legal and Regulatory Retention

In jurisdictions where data retention is mandated by law (e.g., tax, audit, or contractual records), we will comply with the prescribed retention periods, even where such periods exceed our standard policy.

6.3 Deletion and Data Subject Rights

You have the right to request the deletion or anonymization of your personal data at any time, subject to the following conditions:

  • The data is no longer necessary for the purposes for which it was collected;

  • There are no overriding legal obligations or ongoing contractual matters requiring its retention;

  • The data is not required for the establishment, exercise, or defense of legal claims.

Upon receiving a valid request, we will take reasonable steps to securely delete or de-identify the data within the applicable statutory timeframe.

6.4 Payment Information

We do not retain or store payment card or banking credentials on our servers. All payment transactions are processed securely through third-party payment gateways, which are fully compliant with applicable data protection and financial security standards (e.g., PCI DSS). Hooman Writers does not have direct access to, nor does it retain, sensitive financial information.

7. Data Security

Hooman Writers implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk associated with the processing of personal data. We are committed to protecting your information from unauthorized access, disclosure, alteration, misuse, or destruction.

7.1 Security Measures

We utilize a multi-layered security framework, which includes but is not limited to the following safeguards:

  • SSL/TLS Encryption for all data transmitted between users and our web servers, ensuring secure communication;

  • Access Control Protocols, including password-protected user accounts, role-based permissions, and administrative oversight of internal systems;

  • Firewall Protection and intrusion detection systems to prevent unauthorized access to our infrastructure;

  • Data Minimization and Segmentation, limiting access to personal data on a need-to-know basis;

  • Regular Software Updates and Security Patching to address known vulnerabilities in a timely manner.

All personnel with access to user data are trained in information security and are subject to strict confidentiality obligations under internal policy and contract.

7.2 Monitoring and Testing

We conduct routine security audits, vulnerability assessments, and system monitoring to proactively detect, investigate, and mitigate potential security risks.

7.3 Data Breach Response

In the unlikely event of a data breach, Hooman Writers will:

  • Promptly investigate the nature and scope of the breach;

  • Take all necessary steps to mitigate any adverse effects;

  • Notify affected individuals and relevant data protection authorities, where legally required, in accordance with applicable data breach notification laws;

  • Maintain records of the incident and implement corrective measures to prevent recurrence.

While no method of data transmission or storage can be guaranteed as entirely secure, Hooman Writers takes all reasonable and industry-standard precautions to ensure your data is handled with the highest level of care.

8. International Data Transfers

As a global service provider, Hooman Writers may process, store, or transfer your personal data outside of your country or region of residence, including to jurisdictions that may not provide an equivalent level of data protection under applicable law.

This may occur when:

  • We engage academic professionals or support staff located internationally;

  • We utilize third-party service providers (e.g., hosting, cloud infrastructure, payment gateways, communication tools) that operate in multiple countries;

  • Data is backed up or mirrored across servers for continuity and disaster recovery purposes.

8.1 Safeguards for International Transfers

Whenever we transfer personal data across borders, we take appropriate steps to ensure your data is afforded a level of protection consistent with the principles of this Privacy Policy and in accordance with applicable laws, including:

  • Entering into Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs) where required under the General Data Protection Regulation (GDPR);

  • Engaging service providers that are certified under recognized frameworks (e.g., ISO 27001, SOC 2);

  • Limiting cross-border access to only those individuals or systems necessary for service delivery.

8.2 Prohibited Jurisdictions

Hooman Writers does not knowingly offer services to, nor does it process personal data from, users located in countries or territories that are subject to comprehensive trade or data protection restrictions, embargoes, or legal prohibitions, including but not limited to those identified in our Terms and Conditions.

It is your responsibility to ensure that use of our services is lawful in your jurisdiction. We reserve the right to restrict access or refuse service where compliance with local data protection laws cannot be assured.

8.3 User Consent

By submitting personal data through our website or engaging our services, you explicitly acknowledge and consent to the international transfer, processing, and storage of your data as described in this section.

9. Your Rights

In accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legislation, you have the following rights concerning your personal data processed by Hooman Writers:

9.1 Right to Access

You have the right to request confirmation as to whether your personal data is being processed by us and, if so, to obtain access to the personal data along with information regarding its source, purposes of processing, recipients, and retention periods.

9.2 Right to Rectification

You may request the correction of inaccurate, incomplete, or outdated personal information held by Hooman Writers.

9.3 Right to Erasure (“Right to be Forgotten”)

Subject to certain limitations and exceptions (such as legal retention requirements or ongoing contractual obligations), you may request the deletion or removal of your personal data.

9.4 Right to Restrict Processing

You may request that we limit the processing of your personal data in specific circumstances, such as when accuracy is contested or processing is unlawful.

9.5 Right to Data Portability

Where applicable, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance.

9.6 Right to Object

You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes. Upon objection, we will cease such processing unless compelling legitimate grounds exist.

9.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw such consent at any time without affecting the lawfulness of processing before withdrawal.

9.8 Exercising Your Rights

To exercise any of the rights described above, please contact us at:

Email: assignments@hoomanwriters.com Phone: +91 708 348 0834

We will respond to your request in accordance with applicable legal timelines and may require verification of your identity to ensure data protection.

9.9 Complaints

If you believe that your personal data has been processed unlawfully or your rights have been infringed, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

10. Children’s Privacy

Hooman Writers provides academic assistance services intended solely for individuals who are at least 16 years of age or older. We do not knowingly collect, process, or store personal information from children under the age of 16 without verifiable parental or guardian consent, in compliance with applicable child data protection laws.

If we become aware that we have inadvertently collected personal data from a minor under the age of 16 without such consent, we will promptly take steps to delete the information from our records.

Parents or legal guardians who believe that their child has provided personal data to Hooman Writers without consent are encouraged to contact us immediately at assignments@hoomanwriters.com or via phone at +91 708 348 0834 We will act expeditiously to remove such data and prevent further processing.

Our website and services are not directed at children, and we strongly advise parents and guardians to supervise and guide their children’s online activities to safeguard their privacy and security.

11. Policy Updates

Hooman Writers reserves the right to amend, modify, or update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the services we offer.

All updates will be effective immediately upon posting the revised Privacy Policy on our website, with the “Effective Date” clearly indicated at the top of the document.

In cases of material changes, such as alterations in the types of personal data collected, the purposes for processing, or the involvement of new third-party service providers, we will make reasonable efforts to provide direct notice to affected users, which may include email notifications or prominent notices on our website.

Your continued use of our services following any such modifications constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to discontinue using our services and request the deletion of your personal data, as detailed herein.

We encourage all users to periodically review this Privacy Policy to stay informed of how Hooman Writers protects and uses your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Hooman Writers, please contact us using the details below:

Phone: +91 708 348 0834

Email: assignments@hoomanwriters.com

Our dedicated support team is available [specify days/hours if desired] to respond promptly and professionally to all privacy-related inquiries. We are committed to addressing your concerns in accordance with applicable data protection laws and to safeguarding your privacy at all times.